Your legal guarantee rights

The official EU notice explains your statutory rights. It does not create an additional voluntary guarantee from Filtertueten24.

Official EU legal guarantee notice: at least two years, available remedies and how to contact the seller.
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The notice in words

Consumers buying goods from a professional seller in the European Union benefit from at least two years of legal guarantee protection. Some countries provide longer periods. National law may allow a shorter period for second-hand goods, but not less than one year.

If goods do not match their description or do not work as intended, legal remedies include free repair or replacement and, under certain conditions, a price reduction or full reimbursement.

Contact the seller as soon as possible to report a problem and keep proof of purchase. For Filtertueten24, contact M&M Smartek at filtertueten24@gmail.com.

Voluntary commercial guarantees are independent of statutory guarantee rights. The GARAN explanation in the official notice is general information and does not provide an additional guarantee for our products.